Privacy Policy

Introduction

quoralliisvs is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We operate in full compliance with Thailand's Personal Data Protection Act (PDPA) B.E. 2562 (2019) and respect the privacy rights of all individuals whose data we process.

If you have questions or concerns about this policy, please contact us at [email protected].

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you express interest in obtaining information about us or our services, participate in activities on the website, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, phone number)
• Company name and job title (if provided)
• Message content when you contact us
• Any other information you choose to provide in forms or communications

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. This information is collected through:

• Cookies and similar tracking technologies
• Server logs that record technical data
• Analytics services (such as Google Analytics)

How We Use Your Information

We process your personal information for purposes based on legitimate business interests, fulfillment of our contract with you, compliance with legal obligations, or your consent. Specifically, we use collected information to:

• Respond to your inquiries and provide customer service
• Send administrative information, such as updates about our services
• Deliver services you have requested
• Improve our website and services
• Analyze usage patterns and optimize user experience
• Protect against fraud and maintain security
• Comply with legal obligations

Legal Basis for Processing

Under Thailand's PDPA, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: When processing is necessary to fulfill our contractual obligations to you
• Legal Obligation: When we must process data to comply with applicable laws
• Legitimate Interest: When processing serves our legitimate business interests while respecting your rights

Data Sharing and Disclosure

We may share your information with third parties only in the following situations:

• Service Providers: We engage trusted third-party companies to perform services on our behalf (hosting, analytics, email delivery). These parties are contractually obligated to protect your data.
• Business Transfers: In connection with any merger, sale, or transfer of business assets, your information may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Protection of Rights: To protect the rights, property, or safety of quoralliisvs, our clients, or others.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

For detailed information about our cookie practices, please refer to our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• Contact Inquiries: Retained for 2 years after final communication
• Service Engagement Records: Retained for 7 years for legal and financial compliance
• Marketing Consent: Retained until consent is withdrawn
• Analytics Data: Anonymized after 26 months

When we no longer need your information, we securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Access controls limiting data access to authorized personnel
• Regular security audits and vulnerability assessments
• Secure data storage with reputable hosting providers
• Employee training on data protection practices

Despite our safeguards, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

Your Privacy Rights

Under Thailand's PDPA, you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal information we hold
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal information under certain circumstances
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw previously given consent at any time
• Right to Restriction: Request limitation of processing in certain situations
• Right to Lodge Complaint: File a complaint with the Personal Data Protection Committee

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

International Data Transfers

Your information may be transferred to and processed in countries other than Thailand. These countries may have data protection laws that differ from Thai laws. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by data protection authorities
• Transfer to countries with adequate data protection regulations
• Your explicit consent for the transfer

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for significant changes affecting your rights)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with Thailand's Personal Data Protection Committee through the Office of the Personal Data Protection Committee (OPDPC).